Gaya APA

Service, Quality dan Satisfaction. (2016). Yogyakarta: Andi.

Gaya Chicago

Service, Quality dan Satisfaction. 4. Yogyakarta: Andi, 2016. Buku.

Gaya MLA

Service, Quality dan Satisfaction. 4. Yogyakarta: Andi, 2016. Buku.

Gaya Turabian

Service, Quality dan Satisfaction. Yogyakarta: Andi, 2016. Buku.