Gaya APA
Measuring Customer Satisfaction. (2003).
Jakarta:
gramedia pustaka.
Gaya Chicago
Measuring Customer Satisfaction.
.
Jakarta:
gramedia pustaka,
2003.
Buku.
Gaya MLA
Measuring Customer Satisfaction.
.
Jakarta:
gramedia pustaka,
2003.
Buku.
Gaya Turabian
Measuring Customer Satisfaction.
Jakarta:
gramedia pustaka,
2003.
Buku.