Gaya APA

Service Quality dan Satisfaction. (2016). Yogyakarta: ANDI Yogyakarta.

Gaya Chicago

Service Quality dan Satisfaction. . Yogyakarta: ANDI Yogyakarta, 2016. Buku.

Gaya MLA

Service Quality dan Satisfaction. . Yogyakarta: ANDI Yogyakarta, 2016. Buku.

Gaya Turabian

Service Quality dan Satisfaction. Yogyakarta: ANDI Yogyakarta, 2016. Buku.