Gaya APA
Management an Approach to Customer Expectations. (2013).
Australia:
South-Western.
Gaya Chicago
Management an Approach to Customer Expectations.
.
Australia:
South-Western,
2013.
Buku.
Gaya MLA
Management an Approach to Customer Expectations.
.
Australia:
South-Western,
2013.
Buku.
Gaya Turabian
Management an Approach to Customer Expectations.
Australia:
South-Western,
2013.
Buku.